How we collect, use, store and protect personal information.
Last updated: 23 September 2026
This page explains how Private Plating manages enquiries and bookings. Please read it before submitting an enquiry.
When you submit an enquiry, reserve a website offer, subscribe to the Private Plating Journal or communicate with us, we may collect the personal information you provide.
We may collect information when you:
We use your information to:
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Enquiry details submitted through this website are stored in our secure website database and are managed through our website systems. Information may also be stored in business email, booking, payment or other systems used to provide or administer your experience.
We may share relevant information with service providers where necessary to operate the business, including website hosting providers, email providers, booking or CRM systems, payment providers, technology and analytics providers, professional advisers and suppliers involved in delivering your booking.
We only share information where reasonably necessary for the relevant business purpose or where required or authorised by law.
Some technology and service providers we use may store or process information outside Australia. Where applicable, we will take reasonable steps to ensure personal information is handled consistently with Australian privacy requirements.
Private Plating may contact you about your enquiry or booking. We will not add you to promotional marketing communications simply because you submit an enquiry.
If you choose to receive occasional news, offers, Journal updates or new article notifications from Private Plating, you can unsubscribe from marketing communications at any time.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date. To make a request, contact us through the online enquiry form and identify your request as a privacy enquiry.
If you believe your personal information has been handled incorrectly, please contact us first so we can investigate and respond to your concern. If your concern cannot be resolved, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Our website uses essential technologies to operate the site. With your consent, we may also use analytics and advertising technologies, including Google tools, to understand website usage, improve performance and measure advertising effectiveness.
You can accept, reject or manage non-essential analytics and marketing cookies through the Cookie Preferences control. Choosing not to consent will not affect access to the website or the ability to submit an enquiry.
We may update this Privacy Policy when our information-handling practices change. The latest version will always be published on this website.
For privacy questions or requests, please contact Private Plating through the online enquiry form and state that your message relates to privacy.
Private Plating services Brisbane, the Gold Coast and selected South East Queensland locations.
We’re happy to help clarify the information on this page before you make an enquiry.
Contact Private Plating